UpStay Extends Advanced Upsell Automation to Full Line of Hotel Services and Amenities with Launch of Special Product Offer Features

Source: UpStay

EUGENE, Oré.UpStaya leading provider of advanced ancillary upselling technology solutions for the hospitality industry, today unveiled an expansion of its platform’s innovation capabilities with the introduction of Product special offer Feature. Leveraging UpStay’s fully automated, AI-powered design, which has been proven to increase in-room upgrade conversions by 20%, the solution’s latest feature enhancement will ensure that hoteliers can free up all the revenue potential of their equipment, services and customer experience offerings.

With UpStay’s special product offering capabilities, hoteliers can now effortlessly deploy highly effective end-to-end upselling strategies and processes for virtually any service offering of their choice without increasing operational complexity or the workloads of the hotel teams. UpStay’s ability to integrate with a property’s PMS ensures that the system can automatically communicate any promotional offers to guests before they arrive and during a crucial time when itineraries are still being planned. Through its use of advanced machine learning technology and real-time access to micro-segment data, the product special offer service can seamlessly match promotional messaging to the specific interests of individual customers. to maximize the likelihood of a sales conversion, while meeting customers. have expectations. Hotel deals that may be promoted through UpStay’s new feature include, but are not limited to:

  • Spa services
  • Continental breakfast
  • Sightseeing trips
  • Live shows
  • Meeting room reservations
  • Equipment rental
  • Transportation
  • fitness classes
  • Dinner reservations

“Hospitality businesses need to take full advantage of all revenue growth opportunities available to them. However, success will require meeting modern guest demands for personalized service, while avoiding overworked staff having to take on additional responsibilities, said Tzafrir Blonder, CEO of UpStay. “With the rollout of our product special offer functionality, UpStay is pleased to provide hoteliers with a vital asset that not only consistently maximizes overall hotel profitability, but also serves as a strong differentiator to meet unique expectations. customers with no extra effort needed on the part of the staff.

UpStay’s strong special product offering capabilities are designed to be flexible and able to adapt based on each property’s unique set of services and promotions. Backed by industry-leading upsell technology developers, functionality can be updated quickly and effortlessly as hotel priorities or offerings change.

For more information on UpStay and its ancillary revenue suite, please visit

About UpStay

Founded in 2019, UpStay is the first fully automated SaaS (software as a service) upsell solution for hotels that sends data-driven special offers to guests to make additional purchases before arrival and throughout their stay. stay. UpStay easily connects to most commonly used PMS/CRS. UpStay uses artificial intelligence algorithms to provide a variety of offers targeted to specific customer segments before and during their stay. With just one smart communication before arrival and during the stay, UpStay encourages up to 20% of hotel guests to purchase room upgrades and additional accessories. Today, UpStay serves more than 120 chain brands around the world.

Marc Howbrook
Professional manager

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